How long will my order take?

Orders are processed and shipped within 4 days, at a flat $6.00 shipping rate.

Do you offer local pickup?

No — we ship only at this time.

What if my order arrives damaged?

Contact us within 7 days at info@skinsationluxe.com with your order number and a photo, and we'll make it right.

Can I return a product?

All sales are final, except damaged or incorrect orders — contact us within 7 days and we'll make it right. See our Returns page.

Are your products scented?

Yes — each product page lists its scent notes (for example Paris Anyone, Pineapple Splash, and Coco Jojo for the whipped body butters).

How do I contact you?

Email info@skinsationluxe.com or call 252-239-3210. We're in Raleigh, North Carolina.